Last updated [April 04th, 2023]

Our Privacy Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Privacy Policy at any time.

We respect the privacy of our users and every person who visits our site fixautosmart.com. Here, FIXAUTO SMART (“we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy under the General Data Protection Regulations (GDPR). If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at info@fixautosmart.com.

When you visit our website www.fixautosmart.com (“Site”) and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have concerning it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue the use of our site and our services.

ABOUT US

At FixAuto Smart, we specialize in repairing electronic and mechanical parts for a variety of vehicles. Our team of experienced technicians uses state-of-the-art equipment and high-quality parts to ensure that your part is not only repaired but also restored to its optimal performance.

We understand how frustrating it can be to have a malfunctioning part, which is why we go beyond just repairing the part. We take the time to diagnose the root cause of the problem and ensure that the issue does not return. This way, you can rest assured that your vehicle is running smoothly and efficiently.

Our commitment to quality and customer satisfaction is what sets us apart. We pride ourselves on providing fast, reliable, and cost-effective repairs, with a focus on getting you back on the road as soon as possible.

We are located in the United States.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us. 

1. WHAT INFORMATION DO WE COLLECT?

The personal information you share with us:

We collect personal information that you voluntarily provide to us when you register with us, express interest in our products and services, participate in our activities, or contact us. The personal information we collect depends on how you interact with us and the website, the products and features you use, and the choices you make. This personal information may include your first and last name, email address, and other contact details.

Information automatically collected:

We automatically collect certain information when you visit, use, or navigate our website. This information may include device and usage information like your IP address, browser, and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical details that do not reveal your specific identity. If you access our website through a mobile device, we may automatically collect device information such as your mobile device ID, model, manufacturer, operating system, and IP address. This information is necessary for the security and operation of our website, as well as for our internal analytics and reporting purposes.

Cookies and similar technologies are also used to collect information, as explained in our Cookie Policy.

Information collected from other sources:

We may obtain information about you from public databases, joint marketing partners, social media platforms, or other third parties

2. HOW DO WE USE YOUR INFORMATION?

We rely on our legitimate business interests, contractual obligations, your consent, and compliance with legal requirements when processing your personal information. The purposes for which we use the information we collect or receive are as follows:

We use the information we collect or receive:  

• To send you administrative information related to your account, for our business purposes, and/or for legal reasons. We may also use your personal information to provide you with updates about our products, services, and policies.
• To protect the security of our Site for business purposes and/or legal reasons. This may include using your information for fraud monitoring and prevention.
• To enable user-to-user communications with your consent.
• To enforce our terms, conditions, and policies for our business purposes and as legally required.
• To respond to legal requests and prevent harm as legally required. This may include reviewing the data we hold in response to a subpoena or other legal request.

For other business purposes, such as data analysis, identifying usage trends, evaluating the effectiveness of our promotional campaigns, and improving our Site, products, services, marketing, and overall user experience.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We only share and disclose your information in the following situations:

• Compliance with Laws: We may reveal your information if we are legally obliged to do so, such as to comply with applicable laws, governmental requests, court orders, legal proceedings, or legal processes, including responding to public authorities to meet national security or law enforcement requirements.
• Vital Interests and Legal Rights: We may disclose your information if we believe it is necessary to investigate, prevent, or take action concerning potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.
• Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Third-Party Advertisers: We may use third-party advertising companies to serve advertisements when you visit the Site. These companies may use information about your visits to our Site and other websites contained in web cookies and other tracking technologies to provide advertisements about goods and services of interest to you.
• Affiliates: We may share your information with our affiliates, and in such a case, we will require those affiliates to comply with this privacy policy. Our affiliates include our parent company, any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
• Business Partners: We may share your information with our business partners to offer you specific products, services, or promotions.
• With Your Consent: We may reveal your personal information for any other purpose with your consent.
• Other Users: When you share personal information (for example, by posting comments, contributions, or other content to the Site) or otherwise interact with public areas of the Site, such personal information may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

Our use of cookies and other tracking technologies, such as web beacons and pixels, to store or access information, is described in detail in our Cookie Policy. Please refer to this policy for more information on how we use these technologies and how you can opt-out of certain types of cookies.

5. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

The information collected from you may be processed and stored globally in different countries where our Company or agents maintain facilities. By accessing our sites and using our services, you agree to such information transfer outside of your country. It is possible that these countries may have laws that differ from and may not be as protective as the laws of your own country. If you reside in the EEA or other regions with data collection and use laws, please be aware that you are consenting to the transfer of your personal data to the countries in which we operate. Whenever we share personal data originating in the European Economic Area, we will rely on lawful measures to transfer the data, such as the Privacy Shield or the EU standard contractual clauses. By providing your personal data, you consent to the transfer and processing of your information in accordance with this Policy.

6. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

The Site may display ads from third parties that are not associated with us and may link to other websites and online services. We cannot ensure the safety and privacy of the information you provide to any third parties. This privacy policy does not apply to any data collected by third parties. We are not accountable for the content or privacy and security practices of any third parties, including other websites, services, or applications linked to or from the Site. You should review the policies of such third parties and contact them directly with any questions or concerns.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

Our retention of your personal information will only last as long as it is necessary for the purposes outlined in this privacy policy, unless required or allowed by law (such as for tax, accounting, or legal obligations). When we no longer have a legitimate business reason to process your personal information, we will either delete it, anonymize it, or store it securely if deleting it is not possible (such as if it is stored in backup archives). We will isolate it from further processing until it can be deleted.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have put in place suitable technical and organizational measures to safeguard the security of the personal information we handle. Nonetheless, it is important to bear in mind that the internet is not entirely secure, and we cannot guarantee absolute protection of your personal information. While we take reasonable steps to protect your personal information, any transmission of personal data to and from our Site is done at your own risk. For optimal safety, we recommend that you access our services within a secure environment.

9. DO WE COLLECT INFORMATION FROM MINORS?

Our Site does not aim to collect data from or market to individuals under the age of 16. By using our Site, you affirm that you are 16 years of age or older, or that you are a parent or legal guardian of a minor who is using the Site with your consent. If we learn that personal information from children under the age of 16 has been collected, we will take necessary steps to delete such data from our records. If you believe we have collected data from children under the age of 16, please contact us at info@fixautosmart.com.

10. COPPA – Children’s Online Privacy Policy

Fixautosmart.com is committed to protecting the privacy of children who visit the website. To achieve this, we have developed a Children’s Online Privacy Policy which outlines how we collect, use, and communicate personal information provided by children under 13 years of age. All terms used in this policy are defined in our general Privacy Policy.

Collection of Information, Use, and Communication with Parents

Children can access and view content on the site without providing any personal information other than device “persistent identifiers” that are explained in more detail below. Fixautosmart.com collects only limited personal information. If the information collected cannot identify the child or his or her device, including aggregate information, we may use and disclose it for any purpose, as permitted by applicable law.

Personally Identifiable Information

We comply with the Children’s Online Privacy Protection Act of 1998 and do not knowingly collect personally identifiable information from children under 13 years of age without verifiable parental consent. If we learn that we have collected such personal information without parental consent, we will delete it from our records.

Persistent Identifiers

When children interact with the site, certain technical data may be automatically collected to improve the site’s functionality and for internal business purposes. This data includes the device’s IP address or mobile device identifier, type of computer operating system, web browser, frequency of site visits, and information regarding the online or mobile service provider. This data is collected using unique identifiers such as web beacons, flash cookies, and other similar technologies, as defined in the “Cookies and Other Technologies” section of our general Privacy Policy. This data may be collected by a third party. We use persistent identifier information only to support our internal operations, such as ensuring proper site functionality, conducting research and analysis, and diagnosing and responding to problems.

Questions and Concerns

If parents have any questions or concerns about their child’s use of the site, they can contact us at info@fixautosmart.com.

11. CALIFORNIA PRIVACY RIGHTS

California residents have certain rights under the California Consumer Privacy Act (CCPA). This includes the right to request information about the personal information collected and disclosed by us. You can make this request once a year free of charge. If you are a California resident and want to make such a request, please contact us using the information provided on our website.

You also have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months. This includes the categories of Personal Information we collected, the sources of the information, our business or commercial purpose for collecting or selling that information, and the categories of third parties with whom we share that information. If we sold or disclosed your Personal Information for a business purpose, we will disclose the sales and disclosures made.

You also have the right to request that we delete your Personal Information, subject to certain exceptions. If retaining the information is necessary for us or our service provider(s) to complete a transaction, protect against fraudulent or illegal activity, exercise a legal right, or comply with a legal obligation, we may deny your request.

To exercise your rights, please submit a verifiable consumer request to us using the contact information provided on our website. We will respond to your request within 45 days of receipt, and we will not charge a fee unless the request is excessive, repetitive, or manifestly unfounded.

If you are 16 years or older, you have the right to direct us to not sell your Personal Information at any time. Consumers who are less than 16 years of age must have a parent or guardian opt-in before we can sell their Personal Information. You may also opt-out of future sales at any time.

We will not discriminate against you for exercising your CCPA rights. However, note that some features of our website, products, or services may not function without your Personal Information. We may offer you financial incentives permitted by the CCPA that are reasonably related to the value of your Personal Information.

If you are a California resident, you may also request information about our disclosure of Personal Information to third parties for their direct marketing purposes under California’s “Shine the Light” law. To make such a request, please contact us using the information provided on our website.

12. WHAT ARE YOUR PRIVACY RIGHTS?

Account Information:

You have the option to review or modify the information in your account, or to terminate your account at any time. To do so, please contact us using the information provided below. If you request to terminate your account, we will delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot issues, aid in investigations, enforce our Terms of Use, and/or comply with legal requirements.

Cookies and Similar Technologies:

Most web browsers are configured to accept cookies by default. If you prefer, you can modify your browser settings to reject or remove cookies. However, please note that doing so may affect certain features or services on our site.

13. DO WE MAKE UPDATES TO THIS POLICY?

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

14. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, email us at info@fixautosmart.com